Frequently Asked Questions
Everything you need to know about your Nobis shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I initiate a return or exchange?
You can return unworn items with original tags within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Nobis is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and partners who adhere to fair labor practices.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.